Mobility Go - A Vital Extra for Mercedes Van drivers
Operated only by Mercedes-Benz dealers, MobilityGo ensures that your business will keep moving in the event of a warranty problem or breakdown in the first two years.
To be eligible, all we ask is that your Mercedes Vito or Sprinter van was supplied by an authorised UK Mercedes-Benz dealer, is less than two years old from first registration, and has a fully documented dealer service history. Fulfilling these easy requirements, your qualification for MobilityGo is immediate and automatic.
How Mobility Go Works
MobilityGo covers you in two main areas: starting problems, or mechanical breakdown out on the road.
If either of the above situations occur, MobilityGo entitles you to speedy roadside assistance, and if the problem cannot be quickly resolved, recovery to the nearest Mercedes-Benz dealer. From here - and depending upon your requirements the dealer may offer you:
- Use of taxi, or public transport up to the value of £55 inc VAT
- vehicle collection and delivery, within a 25 mile radius
- provision of alternative transport, within 25 miles of the dealership
- a replacement vehicle for up to 5 days (if available)
Sometimes, a warranty repair at a dealership can take longer than expected. Should that run to over 2 hours, MobilityGo again steps in with the dealer being able to offer the most appropriate solution from the options outlined above.
Accessing MobilityGo couldn't be simpler. Just contact our Mercedes Van service department, or call the Service 24h freephone number, day or night on: