Posts Tagged ‘Service’

Complimentary Winter Check for your Mercedes-Benz Van

Wednesday, October 12th, 2011

Is your Mercedes-Benz Vito or Sprinter ready for the winter?

Why not find out by booking a complimentary Winter Check at your local S & B Commercials in Hatfield, Stansted or Thurrock.

Mercedes-Benz Van & Truck Offers

Tuesday, September 6th, 2011

We have a great selection of offers and promotions currently running for Mercedes-Benz Truck and Van customers.   These great offers are tailored to our Mercedes-Benz Commercial vehicles, and cover sales, service and parts.

Why not take a look for yourself: S & B Offers

Need a service for your Mercedes Benz Van?

Thursday, December 23rd, 2010

At S+B Commercials we stock all servicing parts for Mercedes Benz Vito’s and Mercedes Benz Sprinters. These are Genuine Mercedes Benz OEM Van Parts. Recently added include Vito Air Filters, Vito Fuel Filters, Vito Brake Callipers. All these parts are also available for the Mercedes Benz Sprinter Van. Check out our website for full listings.

Free WiFi and new internet terminal at Welham Green

Thursday, August 27th, 2009

S&B Commercials Plc are pleased to announce that we have extended our facilities that are available to customers at Welham Green. Customers can now bring their laptop to site and get free access to the internet using wifi whilst sitting in our waiting room.

Already kitted out with a free drinks machine, a snack machine and a TV, not only have we just added wifi, we’ve also installed a computer so those without a laptop can pass the time surfing the internet too. Don’t forget that Welham Green also has a cafe where you can also pick up a full meal while your waiting.

This is all part of our drive to give customers the best possible service and it compliments our Van Express service perfectly. Van Express is a facility where you can get your van serviced or specific jobs like changing brake pads done while you wait. Now you can bring your laptop and get some work done while your waiting with free wifi, or watch TV and surf the internet on our web terminal.

To use the wifi facility, please see the instruction poster by the TV.

Servicing Mercedes Vans and Trucks – not a lot of people know that…….

Tuesday, July 21st, 2009

svcIt came to me in a flash of inspiration this morning that most of our customers probably don’t know about how flexible the options are when it comes to us servicing  their Mercedes van or truck…..

For starters, of course we offer traditional servicing in the sense that you can book a slot, drop your vehicle off and return later that day to pick it up. However in most cases you need your van or truck and without it, its almost impossible for you to work. We all enjoy a day off now and then, but surely that should be at your leisure and not your vehicles!

So, at S&B we wanted to make owning a Mercedes van or Mercedes truck a truly rewarding experience and that starts with customer service and what we can offer you when it comes to you checking your vehicle in for a service:

For those customers that want to drop their vehicle off and return later in the day, we can offer arrange to lend you a Mercedes van to get around in. At least that way you don’t lose a days work and you can avoid paying a couple of taxi fares to get too and from the dealership. If you want to take advantage of a loan van it pays to book it well in advance, as we have a limited supply and after reading this, I’m sure that many of our customers will be taking advantage of it!

At our branch in Welham Green, we offer a new Van Express Service. Customers that use this service have two dedicated bays in a separate part of the workshop where there are a limited number of slots each day. These are best utilised for servicing and minor replacement work (for example changing brake pads) and enable us to offer our customers a ‘while you wait service’. On site we have a canteen, TV and vending machines to help you to relax in comfort and in the near future we hope to provide our customers with wireless broadband and maybe even a pc to help them work while their Mercedes van gets some TLC.

As I said earlier, it’s often inconvenient to get your Mercedes van or truck serviced during working hours. Perhaps I should have qualified that by saying ‘during your working hours’. Our branch at Stansted is open until 12am on weekdays and our branches at Thurrock and Welham Green are open 24 hours from Monday at 7am right through until Saturday at 1pm. Great! now you can sleep while your van or truck is serviced!

And finally…… you know that canteen that I mentioned at Welham Green? If you smile and ask our service team nicely, they have often been known to hand out the odd breakfast voucher when you check your vehicle in!