S & B Commercials is leading the way with offering genuine Mercedes-Benz parts online. With the online store being open a matter of months, orders having been flying in. Not only are the customers getting what they need, but numerous positive feedback has been given. The team has a massive amount of knowledge when it comes to Mercedes Parts, and do a great job in getting the right parts sent out quickly.
Most of the staff’s time is spent dealing with customer enquiries, and admittedly they couldn’t possibly have the time to upload most of the 18,000 different parts, held in stock, onto the online store. This being said, the enquiry form has been playing a huge role in taking orders. Customers can leave a ‘shopping list’ of the parts they need, and will receive a quick response time of 2 hours (often less) between 8am and 4pm Monday to Friday.
Further more to these services, is the electronic parts catalog. Article written here. This is the Mercedes software used by our staff and has every single part sold by Mercedes-Benz. So imagine you use the online store and enquiry form a fair amount, perhaps you work at a company who carry out work on Mercedes often. By opening an account with S & B Commercials, you can have access to this powerful tool and order your parts yourself (direct from the manufacturer)! Giving even better delivery times and better discounts.